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Information We Collect
At Rainier Home Renovations, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data.
Personal Information
When you contact us for a consultation, request a quote, or use our services, we may collect the following information:
- Name and contact information (email address, phone number, mailing address)
- Project details and specifications
- Property information and location
- Communication preferences
- Any other information you choose to provide
Automatically Collected Information
When you visit our website, we may automatically collect certain technical information, including:
- IP address and browser type
- Device information and operating system
- Pages visited and time spent on our site
- Referring website or source
- Date and time of your visit
How We Use Your Information
We use the information we collect for the following purposes:
Service Delivery
- Responding to your inquiries and providing quotes
- Scheduling consultations and project work
- Communicating about your project and providing updates
- Delivering contracted services
- Processing payments and maintaining records
Business Operations
- Improving our website and services
- Understanding how visitors use our site
- Maintaining security and preventing fraud
- Complying with legal obligations
- Sending periodic emails about services, promotions, or company news (you can opt out at any time)
Legal Basis
We process your personal information based on:
- Consent: You have given clear consent for us to process your personal information for a specific purpose
- Contract: Processing is necessary to fulfill our contract with you
- Legitimate interests: Processing is necessary for our legitimate business interests
- Legal obligation: Processing is necessary to comply with the law
Cookies & Tracking Technologies
What Are Cookies?
Cookies are small text files stored on your device when you visit our website. They help us provide a better user experience and understand how our site is used.
Types of Cookies We Use
- Essential Cookies: Necessary for the website to function properly
- Analytics Cookies: Help us understand how visitors interact with our website
- Functionality Cookies: Remember your preferences and settings
- Marketing Cookies: Track your browsing activity to show relevant advertisements (if applicable)
Managing Cookies
You can control and manage cookies through your browser settings. Most browsers allow you to:
- View and delete cookies
- Block third-party cookies
- Block cookies from specific sites
- Block all cookies
- Delete all cookies when you close your browser
Note that disabling cookies may affect the functionality of our website.
Third-Party Services
We may use third-party services such as Google Analytics to analyze website traffic. These services have their own privacy policies governing how they use information.
Your Rights & Choices
You have certain rights regarding your personal information:
Access & Portability
You have the right to request a copy of the personal information we hold about you and to receive it in a structured, commonly used format.
Correction
You have the right to request correction of any inaccurate or incomplete personal information we hold about you.
Deletion
You have the right to request deletion of your personal information, subject to certain exceptions (such as legal obligations to retain certain records).
Objection & Restriction
You have the right to object to or request restriction of certain processing of your personal information.
Opt-Out of Marketing
You can opt out of receiving marketing communications from us at any time by:
- Clicking the "unsubscribe" link in any marketing email
- Contacting us directly using the information below
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.
Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Contact Us About Privacy
If you have questions about this Privacy Policy or wish to exercise your rights regarding your personal information, please contact us:
Rainier Home Renovations
Phone: 253-386-0697
Email: rainierhomereno@gmail.com
Address: 510 Hazel Place, Enumclaw, WA 98022
Hours: Monday - Friday, 8:00 AM - 5:00 PM
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.